Terms of purchase

1. General

These general terms and conditions apply between Bicone Design AB (556888-6500) and you who place an order from us via www.parlsmycken.com. Detailed contact details and other information about the company can be found on the website. The terms and conditions only apply to you who are a consumer and who complete your order and thereby purchase an item from us via the website. We have free shipping over 150:-. Purchases under 150:- cost 29:- in shipping with Postnord. We ship orders all over the world and outside Sweden the shipping costs 59:-.

  • In addition to the Terms and Conditions, our   Privacy Policy . In this policy you can read about how we process your personal data when you shop with us.
  • If you are buying as a private individual, you need to be over 16 years of age and not under guardianship. If you are under 16, your guardian's consent is required to order from us.
  • We may change these terms and conditions at any time, but the changes you accepted at the time of your purchase will always apply to that purchase. Any changes will be reflected in the most recently published version of the terms and conditions on the website. Changes will take effect from the time you accept the terms and conditions, i.e. when you make a new purchase.

2. Agreement and order

  • In order to make a purchase through the website, you must accept the terms and conditions.
  • After receiving your order, Bicone Design will send you an order confirmation via email as soon as possible, confirming the order. A purchase agreement is only concluded when we have confirmed the order in writing and you have received the order confirmation by email.
  • We reserve the right to refuse an order, for example if you have provided incorrect information or the order cannot be fulfilled due to final sales.
  • Please note that we never backlist products that are temporarily out of stock. Such products must be reordered at another time.

3. Product information etc.

  • We reserve the right to finalize the sale of products and any errors in images or writing on the website, in advertisements or other marketing materials and product descriptions. Bicone Design has the right to correct any such errors, change or update the information on the website and to continuously implement product changes and improvements on the website.
  • Images on the website showing products, in advertisements and other marketing materials should be seen solely as illustrations and not as a specification of the product's features, functions, origin or any warranty. Bicone Design is not responsible for information on the website that comes from a third party.
  • The content of the website is protected by copyright. Product names and logos may also be protected by trademark law or under market law legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without prior written consent from us.

4. Prices and payment

  • When ordering, the prices stated on the website at the time of ordering apply, unless otherwise expressly agreed or unless the circumstances clearly indicate otherwise. All prices are stated in Swedish kronor (SEK) and include applicable VAT. The prices do not include any payment and shipping fees, which are stated separately. The total price for the order is displayed before you complete the order and in the order confirmation.
  • Bicone Design strives to ensure that the website contains accurate information to the greatest extent possible. However, we reserve the right to assume that the website may contain typographical errors and incorrect prices and we are not bound by prices that you realized or should have realized were incorrect. If an incorrect price has been stated for an ordered product, we will notify you and await possible approval of the corrected price before the order is considered accepted.
  • You can pay for your purchase through the payment options and according to the separate payment terms stated on the website. We reserve the right not to always offer all payment methods or to change the payment method if the one you have chosen for some reason does not work at the time of purchase.

5. Promotions, discount codes and other offers

  • Bicone Design may from time to time implement promotions, discount codes and other offers for various products. For products covered by such offers, the preferential price or preferential terms apply during the limited period specified in connection with the current offer or while supplies last. Otherwise, these terms and conditions apply.
  • Offers cannot be combined with other discounts unless expressly stated otherwise. Upon termination or withdrawal of the offer, these Terms and Conditions shall apply in their entirety to the products previously covered by the offer.

6. Abandoned shopping cart

You can recreate your shopping cart at any time with all the products you have added to your cart. If you do not want to recreate your shopping cart, you do not need to take any action. The price and availability of the products are based on the prices and availability that were in effect when you placed the products in your shopping cart. We therefore reserve the right to change prices in connection with various offers and for final sales.

7. Delivery

  • Shipping costs are added for orders under 150 SEK. More information about the delivery options we offer can be found on the website. Please note that there may be limitations in the different options.
  • Delivery times may vary depending on the option you choose. The expected delivery time is stated on the website and will be shown to you during the ordering process.
  • Unless otherwise specifically agreed, delivery will take place no later than 3 days from the date we have confirmed the order in writing through the order confirmation. Please note that delivery times are approximate and that deviations from these may occur.
  • As a customer, you are responsible for providing the correct information at checkout (name, registered address, telephone number, etc.). We do not reimburse   lost packages where the address or information was incorrect.
  • You are responsible for receiving or redeeming your order during the time specified in the notification. Packages are primarily collected in person with valid identification and order number. For unredeemed orders, we have the right to charge a fee of 150 SEK for our handling costs of the order and for return shipping to us.
  • Packages are sent as letters with Postnord, trackable with Postnord or DHL depending on the size and value of the order. Delivery time is usually a few working days, but can be longer when we have discounts and offers. Delivery time is also affected by how long Postnord and DHL have at the time and if your package is bulky.

8. Right of withdrawal for private individuals

  • When purchasing products from the website, you have the right to cancel your order within 14 days without giving any reason, except as stated below. If you wish to exercise your right of withdrawal, you must notify us within 14 days of receiving the ordered product. Read more under Returns & Complaints   and fill out the form so that we can receive your return. We always recommend that returns are sent to us traceably and that you keep your receipt with tracking reference until you have received your refund. We are not responsible for packages that do not arrive or that are sent to us without you registering your return. As a customer, you are responsible for making the return according to our terms of purchase and you are responsible for the package until it reaches us.
  • When you make your purchase via the website, you have the right to open the packaging and examine the product to the extent necessary to assess whether you are satisfied with it. If and to the extent that the product is handled to a greater extent than is necessary to determine its characteristics or function, we have the right to make a deduction for depreciation from the amount that we will refund to you. The amount of the deduction corresponds to the depreciation of the product compared to the original value of the product. The product must be returned in the same condition as you received it and returned in the original packaging in order for us to be able to make a refund. The gift must always be sent back when returned and if this is not done, we have the right to deduct an amount for this.
  • Upon return, any discount code will be removed if the total after return is less than the amount for the discount code to be valid.
  • Please note that some products are not covered by the right of withdrawal. The right of withdrawal does not apply to the following types of products:
    • goods that have been manufactured according to your instructions or that have otherwise been given a clear personal touch;
    • goods with a broken seal or that cannot be returned due to health or hygiene reasons (e.g. earrings, facial rollers);
    • a good that can quickly deteriorate or become obsolete;
    • wire and chain goods by the yard;
    • sale items.
  • By accepting the terms and conditions, you agree that the right of withdrawal does not apply to digital content delivered in a manner other than on a physical medium.
  • If a product has been sealed, you may not break the seal if you want to exercise your right of withdrawal. The right of withdrawal therefore ends when you break the seal. Sealing also refers to technical sealing (for example, serial number).
  • If you want to exercise your right of withdrawal, please complete and submit this form .
  • Products must be sent to us without undue delay and in any case no later than 14 days from the day on which you notified us of your decision to withdraw from the contract. The withdrawal period shall be deemed to have been observed if you send back the goods before this fourteen-day period has expired. When returning products covered by the right of withdrawal, you must pay the cost of return shipping and are responsible for the condition of the returned product from the time you receive the product until we receive it. We therefore recommend that the product is sent in its original packaging and well packaged with traceable shipping.
  • If you cancel your purchase, we will refund all payments we have received from you, including delivery costs (but not including additional delivery costs resulting from your choice of a delivery method other than the cheapest standard delivery we offer). The refund will be made without undue delay and in any case no later than 30 days from the date on which we receive the return. The refund will be made via the payment method you chose when ordering, unless we have expressly agreed otherwise. In any case, the refund will not cost you anything.

9. Open purchase for private individuals

  • In addition to the statutory right of withdrawal, we offer all customers a 14-day return policy and exchange policy. Returns must be made to us and handled in the manner specified in point 8 above.

10. Warranty

  • For products covered by warranty, the warranty period and other conditions for you to be able to claim the warranty are stated in connection with the respective product description on the website.
  • In order to claim the warranty, the relevant proof of purchase, receipt and delivery note must accompany the complaint. Please note that specific warranty terms may apply to products from different suppliers and manufacturers. Please pay attention to this when reading the product description that applies to your product.

11. Complaints for private individuals

  • When ordering via the website, you always have the right to complain about your product within three years from the date you received the product. If you wish to claim a defect in the product, you must contact us as soon as possible after the defect was discovered. For the complaint to be valid, it must always be made within a reasonable time after you noticed or should have noticed the defect. A complaint made within two months of the defect being discovered is always considered to have been made within a reasonable time.
  • We recommend that you inspect the products upon receipt and that you report any damage to the packaging directly to the carrier or delivery point and note the damage on the shipping documents.
  • You can complain about a faulty product by returning it to us at the address stated on the website. You are responsible for the condition of the returned product from the time you receive the product until we receive it. We therefore recommend that the product is sent in its original packaging and well packaged with traceable shipping. We do not redeem any products that are returned cash on delivery or COD.
  • Once we have received the product you are complaining about and determined that the complaint is valid, we will reimburse you in accordance with applicable law. This means that the defect will be repaired or that we will replace the defective product with a new one. If this is not possible or if we otherwise deem it more cost-effective, we may instead refund the amount you paid for your order including the return shipping costs. Please note that we have the right to refuse a complaint if it turns out that the product is not defective in accordance with applicable law and that in such a case we will not reimburse any return shipping costs.

12. Applicable law and disputes

  • If you have questions regarding complaints, your right of withdrawal or other questions regarding your order, please contact our   customer service .
  • As a consumer, you can also contact the Swedish Board of Consumer Complaints (ARN) via arn.se or by post to Box 174, 101 23 Stockholm. In the event of a dispute, we will follow ARN's recommendations. As a consumer, you also have the opportunity to complain via the EU's online dispute resolution platform, which you can reach via http://ec.europa.eu/consumers/odr .
  • Disputes between companies are resolved by a general court.


Bicone Design AB
[email protected]
Corporate ID: 556888-6500
VAT registration number: SE556888650001